Your comments

This should be resolved in PAtch 2.1

Hi Roytz,

Sorry to hear you're having trouble running the game. It looks like the engine is crashing when attempting to create the GFX Device. Can you confirm you are on the latest drivers for your GPU?

Additionally please upload a dxdiag output for us to review. Thanks!

Lee

This should be fixed in an upcoming update :)

We think this is resolved by an upcoming update that we'll release in the next few weeks. At the very least we're now struggling to replicate it :D

That's brilliant I'm happy to hear you found the problem.


We'll make this a KB article at some point in the future to help anyone else who runs into this issue, but it seems quite rare indeed. I think you might have been the only user affected so far :)


Cheers,


Lee

So the WFTO_Progress file. Has that been modified since you last launched the game? I.e. Has the game tried to update it?

Can you send me images of your properties for the file. Please black out any personally identifiable information. I'm primarily interested in the Attributes of the file and the permissions your user account has for the file.

I'd also like to ask if your have an Antivirus running and whether there are any reports showing prevented access. Essentially the only reason I can understand why you wouldn't be getting progress is that the game isn't able to access the file. Whether it doesn't have permissions, it's read-only, or it's being blocked by a third-party such as an Anti-virus.

The only other possibility is that Steam is constantly refreshing a broken file from the cloud, but that seems unlikely with it disabled. You could try removing the file entirely and letting the game generate a new file.