Can I ask if you built a Recovery Ward room and sold it again before this happened?
Or did people walk over a teleporter pad and tried to walk to the next teleporter on a direct line but kept turning back to the teleporter pad?
These are two issues we found and fixed recently.

Nick Dupont This is why I put it to done. 😉
It was only an issue with a newly started hospital before any rating data was available.
I fixed this case and it should now close correctly.

Fixed by another ticket reported earlier.

Hello Tripas,
we had other reports like this and fixed the issue in version 1.0.4.
So as soon you get this patch, it should be all good.
But let us know, if something like this ever happens again.

Thanks a lot for reporting issues!

It looks like the integration of our internal ticket system to user echo is unable to share images.
I post now directly here on User Echo to make this work.

While having a doctor selected for teleport (or freshly hired),
if you hover the room too far away from the prop,
it does not assign the doctor when you click on the room.

You can see this room is shown in blue and not green, indicating it as potential but not selected.

However once you move the cursor further in, closer to the training prop the room turns green and a hologram of the doctor is shown at the door indicating this room is now selected for assignment and clicking now will do the assign in contrast to the screenshot before.

Hope this makes everything clear. I passed the ticket on to a team mate, who worked on this teleport assign and see what can be done to always select the room, when hovered by the teleport cursor.

But for now I hope this helps to assign doctors, just make sure you are close to the work prop in the room and the room shows green, rather than blue.

Fixed possibly, but I have no reproduction of the issue.

I have loaded to current save and I was able to assign a newly hired doctor and also an existing staff member just fine, but I found an issue I need to discuss with a colleague.
If I hover my mouse just over the room, it might not assign the doctor, if I’m not far enough into the room closer to the prop,

If I click now it won’t assign the doctor, but if I move it further in it does:

But maybe this helps for now.
You might need to move the cursor close enough to the work prop, so the room turns green, before clicking.

As said I will doublecheck internally what the actual design intent for this behaviour is.

Thanks for reporting!

I was able to find the cause and fix it.
They wanted to use the teleporter, but it didn't trigger and so they walked along the connection line to the teleporter on the other side, which failed and so they tried again and again.
In an upcoming patch the teleporter will trigger reliably.

Just to say the ticket was not lost but we looked into it and tweaked worker behaviour according to reports like this one.
So it should indeed be improved with next patch.

In the end we found the cause:
https://support.brightrockgames.com/communities/1/topics/5131-defenses-not-attacking-and-not-being-attacked-either-near-core-undergames-build-v206f2
Save games however will still keep this issue but it wont happen again in a newly started game.