Hi all. Hotfix 1.4.2f5 has now been pushed live to the public branch. Publictesting branch is now closed so you'll automatically be moved there if you opt in.

Marking this as complete based on feedback that the issue is fixed in this hotfix :)

Hi JeanLuc,

Have you tried the suggestions in this Knowledgebase article? Missing, Invisible or Laggy UI

Please give all those a go and let us know how you get on. It's currently the weekend so we're not as active here, you can always expect a reply during a weekday though :)

Cheers,

Lee

Hi PugMama,

I've moved your ticket to our bug tracker for WFTO as previously it was on our General Help & Support forum which is used for our services that are not WFTO related. :)

Sorry to hear about your crash, with regards to how to report a ticket we have an excellent knoweldge base article (How to: Submit a Bug Ticket) which should provide you all the information you require. If you can give that a read the more details you can provide about the crash the better.

Having a look at your output logs it seems something unusual did happen but the error in there is not something I've seen before so I'll have to have a chat with the coders. In the meantime if you can provide the information requested in the article that'd be great! :)

Cheers,

Lee

Hi Vazeul,

Thanks for the further info, this one has been a real headscratcher. We've made a small change to how the scripting engine works and in my attempts to replicate as I did previously I wasn't able to do so. I've made v1.4.2f5 live on the public test branch now. When you've got a moment can you pop on and see if that's resolved the issue for you, we tested for several hours yesterday and weren't able to get the same result again.

Cheers,

Lee

Actually just confirmed this issue on Level 13

Nano for you when you look into this:

1. Start C13

2. Reveal the map and save

3. Load

4. At some point Mendecaus should finish a line and then stop, after this point no other lines will be triggered. Alerts are suppressed and cutscenes will become stuck

Suspect MQ is falling over for some reason but it's rather unusual because it's not always at the same point in the chain.

output_log.txt

13 equilibrium_20160901123504

13 equilibrium_20160901123504.meta

Quick question as well, did you alt tab at all during the cutscenes, or move focus from the game?

Thanks for that Vazeul,

I've tried replicating the issues you described but unfortunately I didn't have much luck with the Narrator "Dissapearing" and cut-scenes continuing infinitely.

I did however manage to replicate the colour change and this is something we've seen before so it seems whatever change happened in the new Unity version undid a fix we previously made.

For our next steps can you provide step by step replication steps for your first issue. Including what level you attempted it on and during which cutscenes, how many times you need to save for it to break. I'll also be passing on the save file to our code team so they can take a deeper look into it :)

Cheers,

Lee