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You should get updates via email automatically as we progress this ticket. :)

Hi,


Could you please raise a new report with details as described here? https://forum.brightrockgames.com/threads/please-read-how-to-report-a-bug.4689/

Hi,


Thanks for reporting this. I have reproduced the issue, however cannot see any obvious errors. Will pass it on.

Hi,


Before we take a closer look at the log, can you please closely review this knowledgebase article and let us know how you got on: http://brightrockgames.userecho.com/topics/1096-missing-invisible-or-laggy-ui/

Thanks for the report. I can see a potential bug in the log there. Unfortunately it may be with a third party piece of software we use. I'll contact their support today and try to turn this around quickly.


In the mean-time - It looks like the root cause is that it thinks part of the game is running on your inbuilt Intel GPU, and not your more powerful Nvidia GPU. Try closely following this guide here: http://brightrockgames.userecho.com/topics/1096-missing-invisible-or-laggy-ui/