Interesting. Can you please upload a new player.log from that session?

There is indication that the lack of a value at `LC_ALL` is a problem. Try ensuring you close steam and the game and run it via the commandline with `LC_ALL=C steam`.

Hrm okay. Couple of questions and a solution:

1. Do you run any other Steam-based games successfully at the moment?
2. Do you have a non-english configuration at all?
3. What output do you get when you enter locale into the console?

I'm seeing reports that it may be a locale issue. Try going through the last few posts in another Linux bug report starting here: http://brightrockgames.userecho.com/topics/1357-linux-black-screen-then-crash/#comment-5876

Additionally, you may try manually setting the locale prior to launching the game from the console as described here.

Thanks. This should be enough for us to get on with for now.

Could you please review the bug submission guidelines to also submit the logs of the game after playing a session with the issue? It is very likely we'll see the problem there.

You're not failing to get your point across, it is unfortunately just not something we can take action with - We upgraded a number of subsystems within the game as part of the more recent patches and many of those subsystems are closed-source middleware. IE we don't have a real view into what has changed and cannot dig into them if there are problems.

Almost universally the upgrades helped solve many of the outstanding bugs and issues our users have had, which was the point.

It sucks that the upgrade appears to have stopped working with your configuration of Linux, it really does. We actively try to help every single person who comes here. But we cannot downgrade subsystems for you to try to solve the problem - It'll honestly just be too hard and time consuming for everyone.

The blunt truth here is that your version and/or configuration of Linux doesn't support our latest version of the game, furthermore it looks very much like a broken or old UI theme engine on your end.

I'd be more than happy to try to help you fix this, but you need to accept that you do now need to put some time into solving the problem on your end.

You may want to look into why the following modules aren't loading in your theme engine:

Gtk-Message: Failed to load module "gail"
Gtk-Message: Failed to load module "atk-bridge"
(exe:2097): Gtk-WARNING **: Unable to locate theme engine in module_path: "adwaita",
/usr/share/themes/Mint-Y/gtk-2.0/main.rc:1084: error: unexpected identifier `direction', expected character `}'

A quick Google should identify some steps you can take based on your arch.

Hi,

After our latest patch we have been able to resolve all linux issues that we'd identified as broken on our end. Unfortunately it really does look like an issue with your configuration of linux. I have contacted our support contacts for one of our middleware partners at it may have to do with them and they may have a solution available for you.

Give them a couple of days to get back to us.

Cheers.

Thanks for the logs - We'll use them to ensure this isn't a widespread issue. However my best guess is that your linker isn't quite working. Check out this wiki article: https://wiki.archlinux.org/index.php/Steam/Troubleshooting#Steam_runtime_issues

I'll close this ticket now as this specific problem is solved though.

Cheers.