General Help and Support

Welcome to the Brightrock Games Help & Support service. It is our goal as a developer to maintain a strong connection to our community through regular open communication.

Through our User Echo service we aim to provide an easy method to contact us and provide feedback directly. Please note if you would like to report a bug with War for the Overworld please head on over to our WFTO Bug Tracker.

Here you can submit public or private support tickets directly to us regarding our other services such as:

  • Our Community Forums
  • Our Discord Server
  • This User Echo Service

You can also submit feedback and complaints directly to us. We'd love to hear what you think about us!

Pending Customer

War for the Overworld crashes after splash screen (fixes providied don't work)

FennyBenny 3 weeks ago • updated by Cian Noonan (QA Analyst) 3 weeks ago 1

Whenever I start the game, the splash screen appears like normal (WFTO.exe starts), then goes away, and WFTOGame.exe starts. The game crashes before a black screen. I don't own a wire-less headset, so that mustn't be the issue.


Please add an autosave or quicksave

Omega79 1 year ago • updated by Cian Noonan (QA Analyst) 8 months ago 2

Just waht the header says ;)

guess its a minor thing to code in .... but just guessing ;)


This feature is now in the game ;)


Is the achievement Prison Architect impossible in WFTO?

hennaromp 1 year ago • updated by Lee "Noontide" Moon (Community Manager) 1 year ago 4

I've tried to do the level 6 under 15 minutes but it seems impossible. I haven't figured out how to free all the minions under 15 minutes, or how to kill the level 8-10 enemies with the ones I've freed at the time. Has anyone done it after the updates? Is it even possible to do now?


Using Mouse Scroll Wheel in Map Editor

MajHerbHead 2 years ago • updated by Lee "Noontide" Moon (Community Manager) 2 years ago 1

Hi everyone

Just an idea from myself, I will try to explain best I can.

I have started to use the Map Editor now and have a small request/suggestion.

Best example - Once I have placed a minion, to change its level I right click on it, Left Click in the Level Window - Now all thats fine, its this next bit thats slightly annoying - I personally like to use the Scroll Whell on my mouse to navigate up and down menu's, only thing is when I do it here the view in game zooms in and out accordingly as I scroll down to select a higher level the camera zooms out, its also the same the other way around.