Units get stuck inside walls and the game slows down badly. Cannot collect or return to home.
When playing the game, when my army amasses and I become ready for the offensive the game suddenly drops to a crawl and I have random units stuck in walls. I try everything like wormhole potions and return to base spells as well as simply picking them up to no avail. This has blighted me over various PC's.
Game Version:
Steam Public
Platform:
Windows
We have attempted a fix which should prevent this in the next patch
Yeah we saw that was the case. Fixing the save game would more be a service that we would do for you if requested as the failure on our end has damaged that save. Using Unity we can strip all of the broken units from the map and send it back to you so you can continue playing that level ;)
I'm glad to hear it, we always strive to do the best by our customers
You know, the service you provide is legendary. I love this game and I also love your customer service.
Just to be clear, the units got stuck then I saved it to show the problem. It was not a case that the game saved then when I reloaded the units were stuck. Don’t want you wasting time on a phantom issue because of a misunderstanding. No need to reply as your busy enough. Just wanted to be sure. I don’t need the save game fixing. I created it to illustrate the problem.
I dont doubt the raw processing power of the CPU, it was just an initial concern that the Developers had when they saw that you were running at 2GHz.
We have found the cause of the issue and are working to fix it for the next patch coming in the next few weeks. The issue is that your save game is now ruined as you have multiple units causing issues across the map, leading to the low performance. We will see if we can manually fix it once the fix has been applied
Hi, will try removing the Fog of war and let you know.
Also, again thank you for your help. As for the processor this PC is a server. It renders sony vagas faster than you watch it. Usually it takes 4 minutes to render a 10 min video in HD. The HP Z620 is a server machine. It is a little known model though and a lot of games like GTA etc warn me that the processor is unknown and may not met the specs so I get why it looks slow.
I have attached a screenshot of the processor showing its ranked high on PC Mark and I have 6 yes 6 of them inside this machine. This also happens on my other PC too which is high spec.
One of the reasons this broke is due to the removal of FOW, if you want to prevent this happening then please keep FOW enabled until we can get a patch out
It may be due to the low clock speed on your CPU. There's likely something we can do to mitigate it.