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Declined

I cant start the game properly

ImHereCuzILuvDK 1 year ago • updated by Cian Noonan (QA Wizard) 1 year ago 4

Hello,

i just bought the game it starts on Win7 comp mode - not on my regualr Win10,

but  after the loadingscreen hits 50% it just closes the game :( .

 would need some advise thank you already.  <3

Game Version:
Platform:
BAD, I'M UNSATISFIED
Satisfaction mark by ImHereCuzILuvDK 1 year ago
Pending Customer

Hey ImHereCuzILuvDK,


Could I get you to please follow our General Crash Troubleshooting guide.


Could you also please send me you output_log.txt, this guide will tell you where to find it: How to: Submit a Bug Ticket

Completed

Due to the lack of response we will assume the issue is fixed, if not get back to us and we will be happy to help

Pending Customer

Sorry to see that the game wasn't fixed. Could you please link the output_log so I can investigate further?

Declined

Closed again due to a lack of response