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Completed

"Object reference not set to an instance of an object" critical error at launch

Vincent Boon Dat Hong 2 years ago • updated by Cian Noonan (QA Wizard) 2 years ago 4

Received this error during the loading screen after startup.

Game Version:
Steam Public
Platform:
Windows
Pending Customer

Hi Vincent Boon Dat Hong,


Sorry to hear about your issue launching the game. To give us the best chance of helping you with this issue please can you provide additional details in your ticket as per the article: How to: Submit a Bug Ticket. We'll do our best to help.


As it's currently the weekend our response time may be lower than usual but in the meantime you can also try a few potential solutions from these articles:


General Crash Troubleshooting

Startup Crashes


Look forward to hearing from you and hope we can get you back in the game soon!


Cheers,


Lee

OS: Windows 10 Pro 64-bit

RAM: 64gb

CPU: Intel Core i7-6400K @ 4Ghz

GPU: NVidia GeForce GTX 1080


Game Version: 1.5? (Steam latest)

Output Log


Nvm apparently some files were corrupted on install as the game launched fine after verifying integrity of steam cache

Completed

That's fantastic news, feel free to post again if you have any other issues