0
Declined - Not Fixable

Crash game

Галиев Рустем 2 years ago • updated by Stefan Furcht (Programmer) 2 years ago 5

Windows 8.1 64 bit, 8 Gm RAM, Intel(R) Core(TM) I7-4500 CPU1.80 GHz 2.40GHz GPU: AMD Radeon R7 M265, Intel(R) HD Graphics Family. Version game 1.40f15

Crash in map editor.


War for the Overworld Launcher Log.txt

output_log.txt

2016-12-30_195510.zip

Game Version:
Steam Public
Platform:
Windows
GOOD, I'M SATISFIED
Satisfaction mark by Галиев Рустем 2 years ago
Pending Customer

Can you tell me what you were doing at the time when the crash occured?

I did a big map in the map editor. There were a lot of units and traps. Periodically I saved the changes. Crash happened when I clicked on the minimap to another area (about half of the map), and the camera starts to move at this point.

Need any more info from me?


Declined - Not Fixable

Hello,
in this case the AMD GPU driver did crash and the game crashed then in consequence.

The exact stack trace shows that:

atidxx64.dll caused an Access Violation (0xc0000005) in module atidxx64.dll at 0033:ccc08316.
---

0x00007FFBCCC08316 (atidxx64) AmdDxGsaFreeCompiledShader

0x00007FFBCCC089E6 (atidxx64) AmdDxGsaFreeCompiledShader

0x00007FFBCCC0279F (atidxx64) AmdDxGsaFreeCompiledShader

0x00007FFBCCC02945 (atidxx64) AmdDxGsaFreeCompiledShader

0x00007FFBCCC038BC (atidxx64) AmdDxGsaFreeCompiledShader

0x00007FFBCCC03806 (atidxx64) AmdDxGsaFreeCompiledShader

0x00007FFBCCC03764 (atidxx64) AmdDxGsaFreeCompiledShader

0x00007FFBCCC02ECC (atidxx64) AmdDxGsaFreeCompiledShader

0x00007FFBCCC02DE4 (atidxx64) AmdDxGsaFreeCompiledShader

0x00007FFBCCB8E158 (atidxx64) XdxInitXopAdapterServices

0x00007FFBCCB95D46 (atidxx64) XdxInitXopAdapterServices

0x00007FFBCCB86530 (atidxx64) XdxInitXopAdapterServices

0x00007FFBCD12865F (atidxx64) AmdDxGsaFreeCompiledShader

0x00007FFBCD1ED11B (atidxx64) AmdLiquidVrD3D11WrapDeviceContext

0x00007FFBCD1ED2C2 (atidxx64) AmdLiquidVrD3D11WrapDeviceContext

0x00007FFC017C8364 (KERNEL32) BaseThreadInitThunk


And it seems a pretty common issue with this AMD Driver also in other games:
http://steamcommunity.com/app/265550/discussions/0/613935404114338338/
https://community.amd.com/thread/200731

https://steamcommunity.com/app/292030/discussions/0/613958868368558837/

There is nothing we can do about this on our end.
It is a case for the AMD driver support.

However make sure you have installed the latest AMD GPU driver which may have the issue fixed already.

Hope this helps!

Cheers