Game stopped working after 5-10 minutes

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  • updated
  • Completed - Resolved

Hi!
I just bought the game and wanted to play with my friend but it keeps "crashing" after 5-10 minutes. It happened in the menu as well as ingame while playing multiplayer. I only get a windows message saying it stopped working. I have no idea what the problem is, every other game runs fine.
I have an up to date win8.1, XFX Radeon HD 7870 2GB vga, Intel i5-3570k processor and 8gb ram. All drivers installed.
I verified the integrity of game's cache.

//Also it used my cpu up to 99-100%, which caused my pc to freeze.Since I limited the game's cpu usage this isnt an issue anymore.


output_log.txt

Game Version:
Steam Public
Platform:
Windows
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Lee "Noontide" Moon
  • Pending Customer

Hi RossoNero,


Thanks for the report, on first glance I can't see anything immediately wrong with the output log which suggests that the game is closing before it can continue it's log which could indicate something is taking down the Unity engine. My first thought is perhaps memory usage running over and leaving the process starved of resources, usually that would show up in the log but perhaps not. When running the game next can you try keep task manager open and check how much of your system memory is being used?


Have you run through Startup Crashes and General Crash Troubleshooting? Just in case.


Finally something that might be worth trying is temporarily shutting down other processes on your PC such as antivirus or anything that might interact with WFTO while it's running. Also checking through the windows event log might have some reports that could help identify what's happening.


Cheers,


Lee



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rossoNero

Memory seems to be constantly at 50%. 3 days ago my cpu usage went down for some reason to 20-40% at the menu 60% in multiplayer game, but now its back at 90-99%.


However, the problem changed somewhat. Now I get a crash message after 15-20minutes of running the game. I have the files attached.

2016-11-01_173022.zip



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Lee "Noontide" Moon

Forgive my french but that is a shit load of nullrefs.


Can you include details on what was happening in this game, what map you were playing on and what in general you were doing.


If possible can you also include an output from DXDiag so we can get all the info on your system.


Cheers,


Lee

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rossoNero

Haha

We were playing the map named paranoia with my friend vs 2 bots. I had a few basic rooms like beast den, arena, archive, foundry. I just started to attack one of the bots when I got the crash, also I was digging obviously :D We were in game for 13-14minutes.


I forgot to mention I have 2 monitors. Anyways, here's the file: DxDiag.txt

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Lee "Noontide" Moon

Were you the host of the game or the client?

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rossoNero

i was the client.

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rossoNero

I cant host games.. my router is sh*t and I'm not able to open ports manually.

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Lee "Noontide" Moon
  • Accepted

Hmmm well at the moment all I can do is pass through your output log and see if the code team can garner any insights from it. I'm not sure why you'd see crashes as regularly as you do however or see your CPU jumping up so much.

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Lee "Noontide" Moon
  • Pending Customer
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Lee "Noontide" Moon
  • Accepted