0
Completed

Crash on the last mission of HOG

Wood 2 years ago • updated by Lee "Noontide" Moon (Community Manager) 2 years ago 1

When I'm playing the last mission in Heart of Gold, the game keeps crashing. It's happenend several times now. I'm just digging around, building rooms, collecting gold, and suddenly, the UI stops respondeing, everything freezes, the background music stops after a while, then my screen gets all white, then all black, then windows informs me that the program is not responding, and do I want to close it, which I do after waiting for 10 minutes.


Here are my system specs:


Windows 7 - 64 bit

Ram: 4,00 Go

CPU: Intel core2 quad CPU Q6600 at 2.40 GHZ

GCU: Nvidia GeForce GTX 580


Build : v1.4.1f1


I have included an output log and and my latest save file (made not long before the latest crash occured) but I could not find a crash report : there was no time-stamped folder in c:\Program Files (x86)\Steam\SteamApps\common\War For The Overworld\


output_log.txt

dlc1_campaign_level4_name_20160720002921

Game Version:
Steam Public
Platform:
Windows
Completed

Hi Wood,


Sorry to hear about the crashes you are suffering from on this level. From what we can see from your log is that Unity is attempting to unload objects from memory very regularly in order to avoid hitting your max memory. As the Heart of Gold levels are very large and complex it's very possible that you're hitting a limit on the amount of RAM available for the game to access and this is what causes the crash.


4GB of RAM is the absolutely bare minimum of RAM that is required by WFTO, but we highly recommend at least 8GB to avoid any memory issues. You can see our system requirements here: System Requirements


If upgrading your RAM is not an option then I recommend trying to close other applications that have a presence in memory and run the game with as few other applications open as possible. You can also try reducing options like resolution and texture resolution which should slightly reduce the game's own memory usage.


I hope that helps and I wish you the best of luck in resolving this issue.