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can't claim tiles in chapter 10

Jimmy Van Hecke 2 years ago • updated by Lee "Noontide" Moon (Community Manager) 2 years ago 5

Making this report because of this thread I made:

http://steamcommunity.com/app/230190/discussions/0/351660338724248323/


In chapter 10, right after passing the first bridge, I was unable to claim any tiles. My workers completely ignored it, and even putting an outpost next to it did nothing.

This only happened once. Restarting the level from scratch allowed me to claim all the tiles. I have a savegame of the broken state.

Game Version:
Steam Public
Platform:
Windows
GOOD, I'M SATISFIED
Satisfaction mark by Jimmy Van Hecke 2 years ago
Accepted

Thanks for the report. I'll get this off to the code team and hopefully they might be able to get something from the Save.

Pending Customer

Hello Jimmy,
I have loaded the save game now and I see what is causing it.
Workers are not supposed to path through enemy doors and thus they can't.
The tiles around the outpost you placed are exactly the tiles where an empire siege door was sitting on and you have already destroyed it.
However something must have went wrong when this door was destroyed, because it did not clean up the path finding map correctly to reset it to the terrain below.
Because this happened workers think there is still a door and not even try to get there.

Now it would be incredibly helpful to see which problem occurred while the door was destroyed,
but I guess you restarted the game multiple times since then so your logs are overwritten already?

That is why it is important to always upload the logs directly after an issue occurred like mentioned in the "How to: Submit a Bug Ticket" topic:
http://brightrockgames.userecho.com/topics/118-how-to-submit-a-bug-ticket/

Now it is really hard to figure how the game got into the state.

When ever you encounter such problem again, save and quit the game and grab the logs before restarting the game.
When you then upload these logs + the save game we can exactly see what was happening, which makes it way more likely that we can find the cause.


No matter what, thanks a lot for reporting this bug and your help to improve this game.

Cheers








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