Hi Lee,

Managed to get it working. I'm still face-palming! So, despite the fact that Windows firewall is turned off, I took your advice and added the entries above. Would you believe it worked?! This tells me not all of the firewall shuts down despite the options, so that is a plus.

I want to extend a big thank you to yourself and the company as a whole. You have been extremely patient with my issue, despite the simple fix (Seriously...) and I have not, in many many years, experienced that kind of service from a games company. 

You will continue to have my social and financial support. I'm not rich, but hey, every person counts right?

-Scott

Hi Lee,

We attempted the fix above but still no joy. I've tried several combinations in tandem with the manual port forwarding and nothing. I unfortunately only have one person to attempt this with, but they have used two separate network setups to try with. This weekend we will try port forwarding on his end (he is in the DMZ but can't change the setup he is currently using) in the event this is the issue.

Apologies about the late reply.

-Scott

Hahahahaha! I think pretty much all ICT is black magic. I'm a desktop guy by trade so I get some exposure but not much.

No, but that is an interesting coincidence. maybe I'm running a test on customer service?? If it helps you're ace'ing it =).

Fantastic Lee, that is an awesome explanation. Much better idea than I had before. You can tell my network game is really limited.

It is 01:45 here in Australia so I will need to wait until at least tomorrow night to try again. I will update you as soon as I know.

Have an awesome day today.

-Scott

Hi Lee,

Just set it up as such, is this correct? Never setup port forwarding as a virtual server before. It still asks for an external port.

Port setup 2.png

Hi Lee,

Absolutely: Port setup.png

I'm using the Internet as the medium, no private WAN setup.

The setup is PC -> Dumb switch -> Router -> Internet. Nothing custom in that setup, the switch just routes traffic, router is only setup to connect to the internet. no other setting other than static IP to my machine (which is usually in the DMZ, but turned that off form our testing). 

I have tried hosting and have my friend join to no avail. That was the original test, and what I have used in all testing. I continue to get the error message notice in the host screen stating the ports aren't forwarded.

Please hit me up for any info you need.

To clarify, my router has no firewall options turned on either during this testing. It's just a basic router firewall (blacklist/whitelist) anyway and isn't setup. Just wanted to be thorough

Hi Cian, 

Thanks for getting back so quick, genuinely impressed. I have tried all the above options and the game will not detect the ports as open. In the final step, UPnP is disabled and no DMZ, just the port triggering setup (external port is the same right?), with no success. I also disable my second network adapter (I have two ports, no custom adapters) with same result. Finally, disabling all firewalls (I don't run one but disabled my anti-virus) had no success either. This one has me stumped.

Output log file Attached just to cover all bases. this error occurred in the last play session.